CRM Manager

Job Details

On-site Greek/English Full-Time Job Reference: 756

We are the next big name in the world of betting and gaming! We’re redefining the industry by combining cutting-edge technology, innovative products, and a commitment to delivering the ultimate entertainment experience. We believe in creating an exciting and dynamic workplace where your ideas can make an impact.

We’re searching for a results-oriented and innovative CRM Manager to take our customer engagement strategies to the next level. The ideal candidate will bring a wealth of experience in customer lifecycle management, segmentation, and personalized marketing, ideally within the gaming or betting industry.

Responsibilities:

• Work with game providers to ensure a diverse and appealing game portfolio.

• Manage and maintain relationships with business stakeholders.

• Create and maintain product and process documentation on an ongoing basis

• Owning the day-to-day management of the Casino website, inc. scheduling of marketing banners, content & menus

• Collaborate with the marketing team to develop and execute promotional campaigns.

• Analyze the effectiveness of promotions and adjust strategies as needed.

• Develop and implement strategies to attract and retain players

• Assisting with VIP and other customers communications via email and SMS

Requirements:

• Minimum of 5 years of experience in the online gaming or casino industry, and at least 2 years in a managerial role.

• Excellent understanding of online casino operations and player behavior.

• Proficient in data analysis and performance metrics.

• Ability to develop and implement strategic initiatives.

We offer:

• Competitive salary and benefits based on experience

• Yearly bonus

• Excellent career growth

• Fun and creative work environment

• Informal workplace

• All the tech gear you need to work smart

The role is for full-time employment in Kallithea Athens, Greece